Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, downloading, or using the BHelper mobile application or website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the BHelper platform.

2. Nature of Platform & Discovery Directory

BHelper operates as an online discovery directory and matching platform designed to connect Customers seeking local trades with independent local Helpers offering service skills.

BHelper is not an employer, contractor, or employment agency for any helper. All contractual arrangements, job scoping, pricing, and service execution are formed directly between the customer and the helper.

3. Customer Responsibilities

Customers using BHelper agree to:

• Provide accurate and genuine descriptions when posting job requirements.
• Exercise reasonable judgment, diligence, and safety precautions when hiring and admitting helpers into their premises.
• Communicate respectfully and adhere to agreed pricing and payment terms directly with the service provider.

4. Helper Responsibilities

Helpers offering services on BHelper agree to:

• Provide truthful information regarding skills, experience, and trade categories.
• Perform work in a competent, professional, and safe manner.
• Comply with applicable local regulations, trade standards, and safety guidelines.
• Maintain courteous and honest communication with customers.

5. Job Postings & Profile Information

Users are solely responsible for the information, images, and contact numbers they post on BHelper. Content must be accurate, non-misleading, and free from offensive or inappropriate material. BHelper reserves the right to review, edit, or remove any posting that violates our community standards.

6. Prohibited Activities

Users must not:

• Post false, fraudulent, spam, or misleading job requests or helper listings.
• Use the platform for any illegal activities or services prohibited by applicable law.
• Harass, abuse, intimidate, or threaten any customer, helper, or platform operator.
• Attempt to disrupt, scrape, reverse-engineer, or compromise the security of the application.

7. Payments & Direct Settlements

Unless explicitly provided through a dedicated in-app escrow or payment system, service fees, hourly rates, material costs, and payment schedules are negotiated and settled directly between the Customer and the Helper. BHelper does not hold funds or act as an intermediary for offline cash or UPI settlements.

8. Platform Limitations & Service Availability

We strive to keep BHelper operational, reliable, and accessible. However, we do not guarantee uninterrupted uptime. Maintenance, network issues, or updates may temporarily affect availability.

9. Account Suspension & Termination

BHelper reserves the right to suspend or terminate accounts that violate these Terms, engage in suspicious or fraudulent activity, or receive repeated substantiated complaints regarding unethical conduct.

10. Disclaimer & Limitation of Liability

BHelper is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. While we strive to maintain a clean platform, BHelper does not guarantee the quality, safety, legality, or punctuality of work performed by independent helpers.

To the fullest extent permitted by applicable law, BHelper and its team shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of the platform or direct service interactions between users.

11. Changes to Terms

We may modify these Terms & Conditions at any time. Continued use of BHelper after updates are published constitutes your acceptance of the revised terms.

12. Contact Information

For legal inquiries, feedback, or support regarding these terms, please contact: